Team & Branches

Monitor Branch Connectivity

See which branches are online and when one drops offline.

Branch connectivity tells you if a shop is selling right now or stuck without a connection.

When to use this

Every morning, and whenever sales numbers look unexpectedly low.

Step-by-step

  1. Open Dashboard. Or the Branches list.
  2. Look at the status dots. Green, orange or red.
  3. Tap a branch. See last seen time.
  4. Take action. Call the manager if offline.

Common issues

  • Branch marked offline but selling: offline sales still happen, they sync later.
  • Flapping status: weak WiFi. Improve the router or signal.

Related Articles

Add Employees

Add team members and set their roles.

Manage Branches

Add business locations and configure branches.

Create Staff Shift Schedules

Plan who works when, across days and branches.

Assign Roles per Branch

Same person, different roles at different branches.

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